Remote×1.0

Remote

I solve it, you get results.

What it is

Remote is the default tier. You describe the problem or task, and I work on it independently over remote access to your equipment, without calls or screen sharing. You receive the result with documentation of what I did and why.

When This Tier Applies

Applies when

✓Scheduled configuration changes
✓Firmware upgrades and maintenance windows
✓Batch updates across multiple devices
✓Firewall rule optimization
✓VPN tunnel setup and troubleshooting
✓Monitoring system deployment

Does NOT apply when

×You want to watch the work happen in real-time
×The primary goal is learning, not fixing
×Network is currently down (→ Emergency)
×Active security incident (→ Emergency)

How a session works

1You describe the task by email or in your messenger
2I confirm scope, estimated hours, and tier
3You provide remote access (WinBox, SSH, or VPN)
4I complete the work independently
5I deliver results with documentation
6You verify, I invoice based on productive hours

Real scenarios

Anonymized engagements at this tier.

Multi-site VPN Deployment

Client has 6 branch offices needing site-to-site IPsec tunnels to HQ.

8h·$685

All tunnels up, failover tested, documentation delivered.

Firewall Audit & Hardening

Existing RouterOS firewall has 200+ rules accumulated over 3 years.

4h·$420

Consolidated to 45 rules, documented logic, tested with packet flow.

RouterOS v7 Migration

Upgrading CCR1036 from v6.49 to v7, preserving complex QoS and CAPsMAN.

16h·$1,115

Zero-downtime migration with rollback plan tested.

Pricing at This Tier

All prices with ×1.0 multiplier applied.

Duration	Price	$/h	USDT (-15%)
1h	$160	$160	$135
2h	$260	$130	$220
4h	$420	$105	$355
8h	$685	$86	$580
16h	$1,115	$70	$950
24h	$1,480	$62	$1,260
40h	$2,115	$53	$1,800

What You Receive

·Completed configuration changes on your devices
·Before/after configuration exports
·Change log documenting every modification
·Test results confirming functionality
·Follow-up recommendations where scope warrants

How you'll know you're on this tier

→I work alone on your equipment
→You are not on a call or screen share
→Work is scheduled, not urgent
→The network is operational (no outage)

What happens during tier drift

Escalation from Remote

→Live

Trigger: You join the session to watch or discuss in real-time

Example: Remote config turns into a screen-share debug session

Billing: Hours before join → Remote rate. Hours after → Live rate.

→Emergency

Trigger: Planned work discovers a critical issue requiring immediate action

Example: Firmware upgrade reveals active security breach

Billing: Hours before discovery → Remote rate. Hours after → Emergency rate.

De-escalation to Remote

Live→Remote

Trigger: Live session transitions to independent work

Example: Screen-share debug concludes, remaining config work done solo

Billing: Hours on call → Live rate. Solo hours → Remote rate.

FAQ

How do I provide remote access?

WinBox over VPN, SSH tunnel, or any method that gives me console access. I'll guide you through setup if needed — that initial setup time is not billed.

Can I watch you work remotely?

If you join a screen share or call, the session shifts to Live tier. Checking in briefly via chat doesn't trigger tier drift.

What if the work takes longer than estimated?

I'll notify you before exceeding the estimate. You decide whether to continue or stop.

Do you work during my maintenance window?

Yes. We schedule the window together. I execute within it. Off-hours work at Remote tier is fine if pre-scheduled — Emergency is only for unplanned urgency.

Other Service Tiers

Live×1.5

We solve it together, in real time.

Advisory×1.75

I teach, you learn, we validate.

Emergency×2.0

Everything stops. Any hour. Immediate.

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